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Minggu, 09 Oktober 2016

Think and Grow Rich

Think and Grow Rich

Author: Napoleon Hill
Publisher: TarcherPerigee; Revised & enlarged edition
ISBN: 1585424331
Language: English
Formats: Kindle,Hardcover,Paperback,Audible, Unabridged,Mass Market Paperback,Audio CD, Audiobook, CD, Unabridged,Multimedia CD,
Category: Books,Business & Money,Small Business & Entrepreneurship, FREE Shipping,




Please note that this item is a roughcut (deckle edge) edition

Think and Grow Rich has been called the "Granddaddy of All Motivational Literature." It was the first book to boldly ask, "What makes a winner?" The man who asked and listened for the answer, Napoleon Hill, is now counted in the top ranks of the world's winners himself.

The most famous of all teachers of success spent "a fortune and the better part of a lifetime of effort" to produce the "Law of Success" philosophy that forms the basis of his books and that is so powerfully summarized in this one.

In the original Think and Grow Rich, published in 1937, Hill draws on stories of Andrew Carnegie, Thomas Edison, Henry Ford, and other millionaires of his generation to illustrate his principles. In the updated version, Arthur R. Pell, Ph.D., a nationally known author, lecturer, and consultant in human resources management and an expert in applying Hill's thought, deftly interweaves anecdotes of how contemporary millionaires and billionaires, such as Bill Gates, Mary Kay Ash, Dave Thomas, and Sir John Templeton, achieved their wealth. Outmoded or arcane terminology and examples are faithfully refreshed to preclude any stumbling blocks to a new generation of readers.

Please note that this item is a roughcut (deckle edge) edition

Think and Grow Rich
has been called the "Granddaddy of All Motivational Literature." It was the first book to boldly ask, "What makes a winner?" The man who asked and listened for the answer, Napoleon Hill, is now counted in the top ranks of the world's winners himself.

The most famous of all teachers of success spent "a fortune and the better part of a lifetime of effort" to produce the "Law of Success" philosophy that forms the basis of his books and that is so powerfully summarized in this one.

In the original Think and Grow Rich, published in 1937, Hill draws on stories of Andrew Carnegie, Thomas Edison, Henry Ford, and other millionaires of his generation to illustrate his principles. In the updated version, Arthur R. Pell, Ph.D., a nationally known author, lecturer, and consultant in human resources management and an expert in applying Hill's thought, deftly interweaves anecdotes of how contemporary millionaires and billionaires, such as Bill Gates, Mary Kay Ash, Dave Thomas, and Sir John Templeton, achieved their wealth. Outmoded or arcane terminology and examples are faithfully refreshed to preclude any stumbling blocks to a new generation of readers.

Think and Grow Rich

Do not buy this version. I purchased this version and discovered the original 1937 edition free online so I decided to compare. I discovered after comparing the first few pages of the original online version to this version that quite a few critical points had been omitted from the book. I became curious, so I went through every word of the online version and compared it with the book and was astonished at the amount of important information that was excluded from the book. Almost all of the key elements of the book had been removed or worse (reworded and changed) this completely diluted the message. I can see why many readers could find the book to be a little vague and unclear. I decided to write down the numerous words and paragraphs that had been removed from this edition and put them together. Wow! Just reading what was removed was profound and told a story in and of itself and made me question why this critical information was removed. It should be a crime to remove so much original content. Something that was clear, concise and cohesive had now become distorted and muddled. Clearly the original content could stir the masses for change not just for money but politically and socially which Napoleon states. The thought police have been more active than I thought wink wink. Here is a small list of omitted subjects that you are missing if you purchase this version:

Christianity - and it is not what you would expect

Copernicus

Lincoln slavery and a united North & South

Philipine representative that excited his people to freedom

Earth - high vibrational frequency (correlates a lot with the quantum physics of today)

School and education - most of what is taught in school does not help a person succeed in life.
If you asked me to recommend to you the single best "success" book I have ever read, my answer would be a very definite "Think and Grow Rich".
First published in 1937, this is the end product of two decades of research conducted by Napoleon Hill. His research started when Andrew Carnegie (the steel tycoon who was then the richest man on earth) gave him the assignment of organizing a Philosophy of Personal Achievement. Hill, who was a poor journalist, armed with just an introductory letter from Carnegie, set out to interview over five hundred successful people including Henry Ford, Thomas Edison, Alexander Graham Bell, John D. Rockefeller, George Eastman, William Wrigley Jr. and Charles M. Schwab. Hill then revealed the priceless wisdom of his research in the form of the thirteen steps to success (in Think and Grow Rich) and the seventeen principles of success (in courses and lectures he conducted).
The concepts taught by Napoleon Hill transformed my life. Some of these include developing a definite purpose, building a Positive Mental Attitude (PMA), channeling the power of the sub-conscious mind and dealing with adversity. Everything he wrote about or talked about is thought provoking. He was wise, humble and funny. His philosophy is universal; he did not mix it with religion. The riches he referred to were more than money, for the Philosophy of Personal Achievement can be applied to anything in life.
Hill was well ahead of his time. This book has a chapter dedicated to some of today's most important issues - Specialized Knowledge, Decision Making, Imagination and Organized Planning (in which he deals with Leadership). He also has principles for Teamwork, Creative Vision, Health, etc.
This is a classic, and hence the examples are old (not to be confused with outdated).
I was introduced to "Think and Grow Rich!" by an alcoholic member of our cemetery sales team. I had a wife and three children at the time, and we were just barely making it. My only source of income was the commissions I made knocking on doors selling cemetery property, and they were hard to come by, especially since almost nobody was a permanent resident in the Miami area.

Reading "Think and Grow Rich!" gave me a crutch to lean on as I forced myself out to pound those doors where the potential prospects were. If my family was going to eat, I had to convince people to buy cemetery property 30 or 40 or more years before they would need it. The Six-Step Success Formula the book contains helped me to realize that there was a way even for an uneducated lunkhead like me to make it like the big guys. I followed the success formula faithfully, and, lo and behold, my whole life turned around.

Two of my most useful tools in the book are the poem "My Wage" ("I bargained with Life for a penny...") and "If You Think You Are Beaten" ("Life's battles don't always go to the stronger or faster man..."). I truly believe that Dr. Hill has the same message the Bible has for us. It was just little easier for me to apply. I went on to build the largest cemetery organization in the country starting out from my basement on Concord Avenue in Anderson, S. C. In 1970, we sold 30 cemeteries to Service Corporation International, making it possible for them to become the largest funeral-cemetery company in the world. I served as President of their Cemetery Division for three years.

I'm now 82 years old, living comfortably on the shores of Lake Hartwell with my wife of 62 years.

  • Think and Grow Rich A Black Choice

    Think and Grow Rich: A Black Choice
    The result is inspiring, practical, clearly written, and totally workable. Use it to unlock the treasure you have always dreamed of--the treasure that at last is within your reach. From the Paperback edition.


  • Think and Grow Rich

    Think and Grow Rich
    Think and Grow Rich has been called the "Granddaddy of All Motivational Literature." It was the first book to boldly ask, "What makes a winner?


  • Think and Grow Rich

    Think and Grow Rich
    Here are money-making secets that can change your life. Inspired by Andrew Carnegie's magic formula for success, this book will teach you the secrets that will bring you a fortune. It will show you not only what to do but how to do it.


  • Napoleon Hill s Think and Grow Rich

    Napoleon Hill's Think and Grow Rich
    Karen McCreadie’s thoroughly up-to-date interpretation of Napoleon Hill’s Think and Grow Rich illustrates Hill’s thirteen principles of achievement with modern case studies and reviews of recent scientific research to enable 21st ...


  • Think And Grow Rich Extended Annotated Edition

    Think And Grow Rich! (Extended Annotated Edition)
    hand she pours out her treasure from a limitless fountain of rich inner energies. ... Steps to Riches described in this book offer the shortest dependable philosophy of individual achievement ever presented for the benefit Think And Grow Rich!


  • Earl Nightingale Reads b Think b b and b b Grow b b Rich b

    Earl Nightingale Reads Think and Grow Rich
    In this book he imparts that knowledge to you. Once you've read this book you will understand what gives certain people an edge over everyone else. By following the advice laid out clearly in this book you'll be the one with an edge.


  • Think Grow Rich

    Think & Grow Rich
    In this indispensable guide to prosperity, Sosa shares his inspiring story of achievement, as well as those of other respected members of the Latino community, including: • Alberto Gonzales, who rose from humble roots in San Antonio and ...


  • Maximizing Your Think and Grow Rich Experience

    Maximizing Your Think and Grow Rich Experience
    Using the “Master Mind Method” for delving into each of the powerful “Steps to Riches,” this ebook contains all the information you need not only to read the book,but also to understand it and apply it in your life.


  • The Think and Grow Rich Success Journal

    The Think and Grow Rich Success Journal
    With this book, they'll be able to retrain the mind to see prosperity every day, and create new habits of success that will yield long-term results.


  • Stickability

    Stickability
    Combining author Greg S. Reids modern business wisdom; interviews with numerous business celebrities, such as Steve Wozniak (cofounder of Apple), Frank Shankwitz (founder of the Make-A-Wish Foundation), and Martin Cooper (inventor of the ...


  • Creating Your Think and Grow Rich Master Mind

    Creating Your Think and Grow Rich Master Mind
    Finally, here is a practical and easy-to-follow guide to forming your own Master Mind.Bringing the ideas and instructions from Napoleon Hill’s writings together with modern-day experience, this ebook will help you determine:• What is a ...


  • Think and Grow Rich in Plain and Simple English

    Think and Grow Rich in Plain and Simple English
    Let BookCaps help with this new modern guide to Hill's classic work. The original work is included with BookCaps' detailed anaylsis with modern suggestions for how to apply the book today. We all need refreshers every now and then.


  • Practical Steps to Think and Grow Rich

    Practical Steps to Think and Grow Rich
    They do not sacrifice their lives to earn a living; on the contrary, they earn more than enough to fully enjoy their lives. What is their secret? Welcome to Practical Steps to Think and Grow Rich - The Secret Revealed by Napoleon Hill.


  • How Successful People Think

    How Successful People Think
    America's leadership expert John C. Maxwell will teach you how to be more creative and when to question popular thinking. You'll learn how to capture the big picture while focusing your thinking.


  • The New Think Grow Rich

    The New Think & Grow Rich
    You no longer have to be a white American male to achieve success..thus the language, quotes, examples and stories include, while retaining much of the familiar work, women, other races and nationalities.


  • Summary Think and Grow Rich

    Summary: Think and Grow Rich
    The must-read summary of Napoleon Hill's book: "Think and Grow Rich: The Way to Personal Achievement".


  • Big Dreams Think And Grow Rich For Kids

    Big Dreams' Think And Grow Rich For Kids
    Big Dreams' Think And Grow Rich For Kids is based off the valuable information that Napoleon Hill had shared with the world in 1937 after he interviewed over 500 wealthy men on the secrets to their success.


  • Grow Rich With Peace of Mind

    Grow Rich! With Peace of Mind
    In this exciting book, the renowned author of THINK AND GROW RICH, Napoleon Hill, reveals his latest discoveries about getting what you want--and making the most of it.


  • Think and Grow Rich for Women

    Think and Grow Rich for Women
    Praise for Think and Grow Rich for Women “This book is going to impact the lives of millions of women all over the world, and rightly so, as the principles that both Napoleon Hill and Sharon write about are universal and will work for everyone ...


  • Think Your Way to Riches Kids Style

    Think Your Way to Riches Kids' Style
    This is a Work Book for Children 12 and under and their parents Following the Principles of the Original ?Think And Grow Rich? by Napoleon Hill There will be a ?Free? CD that will accompany this book either attached or register at website


Think and Grow Rich

Think and Grow Rich

Author: Napoleon Hill
Publisher: TarcherPerigee; Revised & enlarged edition
ISBN: 1585424331
Language: English
Formats: Kindle,Hardcover,Paperback,Audible, Unabridged,Mass Market Paperback,Audio CD, Audiobook, CD, Unabridged,Multimedia CD,
Category: Books,Business & Money,Small Business & Entrepreneurship, FREE Shipping,




Please note that this item is a roughcut (deckle edge) edition

Think and Grow Rich has been called the "Granddaddy of All Motivational Literature." It was the first book to boldly ask, "What makes a winner?" The man who asked and listened for the answer, Napoleon Hill, is now counted in the top ranks of the world's winners himself.

The most famous of all teachers of success spent "a fortune and the better part of a lifetime of effort" to produce the "Law of Success" philosophy that forms the basis of his books and that is so powerfully summarized in this one.

In the original Think and Grow Rich, published in 1937, Hill draws on stories of Andrew Carnegie, Thomas Edison, Henry Ford, and other millionaires of his generation to illustrate his principles. In the updated version, Arthur R. Pell, Ph.D., a nationally known author, lecturer, and consultant in human resources management and an expert in applying Hill's thought, deftly interweaves anecdotes of how contemporary millionaires and billionaires, such as Bill Gates, Mary Kay Ash, Dave Thomas, and Sir John Templeton, achieved their wealth. Outmoded or arcane terminology and examples are faithfully refreshed to preclude any stumbling blocks to a new generation of readers.

Please note that this item is a roughcut (deckle edge) edition

Think and Grow Rich
has been called the "Granddaddy of All Motivational Literature." It was the first book to boldly ask, "What makes a winner?" The man who asked and listened for the answer, Napoleon Hill, is now counted in the top ranks of the world's winners himself.

The most famous of all teachers of success spent "a fortune and the better part of a lifetime of effort" to produce the "Law of Success" philosophy that forms the basis of his books and that is so powerfully summarized in this one.

In the original Think and Grow Rich, published in 1937, Hill draws on stories of Andrew Carnegie, Thomas Edison, Henry Ford, and other millionaires of his generation to illustrate his principles. In the updated version, Arthur R. Pell, Ph.D., a nationally known author, lecturer, and consultant in human resources management and an expert in applying Hill's thought, deftly interweaves anecdotes of how contemporary millionaires and billionaires, such as Bill Gates, Mary Kay Ash, Dave Thomas, and Sir John Templeton, achieved their wealth. Outmoded or arcane terminology and examples are faithfully refreshed to preclude any stumbling blocks to a new generation of readers.

Think and Grow Rich

Do not buy this version. I purchased this version and discovered the original 1937 edition free online so I decided to compare. I discovered after comparing the first few pages of the original online version to this version that quite a few critical points had been omitted from the book. I became curious, so I went through every word of the online version and compared it with the book and was astonished at the amount of important information that was excluded from the book. Almost all of the key elements of the book had been removed or worse (reworded and changed) this completely diluted the message. I can see why many readers could find the book to be a little vague and unclear. I decided to write down the numerous words and paragraphs that had been removed from this edition and put them together. Wow! Just reading what was removed was profound and told a story in and of itself and made me question why this critical information was removed. It should be a crime to remove so much original content. Something that was clear, concise and cohesive had now become distorted and muddled. Clearly the original content could stir the masses for change not just for money but politically and socially which Napoleon states. The thought police have been more active than I thought wink wink. Here is a small list of omitted subjects that you are missing if you purchase this version:

Christianity - and it is not what you would expect

Copernicus

Lincoln slavery and a united North & South

Philipine representative that excited his people to freedom

Earth - high vibrational frequency (correlates a lot with the quantum physics of today)

School and education - most of what is taught in school does not help a person succeed in life.
If you asked me to recommend to you the single best "success" book I have ever read, my answer would be a very definite "Think and Grow Rich".
First published in 1937, this is the end product of two decades of research conducted by Napoleon Hill. His research started when Andrew Carnegie (the steel tycoon who was then the richest man on earth) gave him the assignment of organizing a Philosophy of Personal Achievement. Hill, who was a poor journalist, armed with just an introductory letter from Carnegie, set out to interview over five hundred successful people including Henry Ford, Thomas Edison, Alexander Graham Bell, John D. Rockefeller, George Eastman, William Wrigley Jr. and Charles M. Schwab. Hill then revealed the priceless wisdom of his research in the form of the thirteen steps to success (in Think and Grow Rich) and the seventeen principles of success (in courses and lectures he conducted).
The concepts taught by Napoleon Hill transformed my life. Some of these include developing a definite purpose, building a Positive Mental Attitude (PMA), channeling the power of the sub-conscious mind and dealing with adversity. Everything he wrote about or talked about is thought provoking. He was wise, humble and funny. His philosophy is universal; he did not mix it with religion. The riches he referred to were more than money, for the Philosophy of Personal Achievement can be applied to anything in life.
Hill was well ahead of his time. This book has a chapter dedicated to some of today's most important issues - Specialized Knowledge, Decision Making, Imagination and Organized Planning (in which he deals with Leadership). He also has principles for Teamwork, Creative Vision, Health, etc.
This is a classic, and hence the examples are old (not to be confused with outdated).
I was introduced to "Think and Grow Rich!" by an alcoholic member of our cemetery sales team. I had a wife and three children at the time, and we were just barely making it. My only source of income was the commissions I made knocking on doors selling cemetery property, and they were hard to come by, especially since almost nobody was a permanent resident in the Miami area.

Reading "Think and Grow Rich!" gave me a crutch to lean on as I forced myself out to pound those doors where the potential prospects were. If my family was going to eat, I had to convince people to buy cemetery property 30 or 40 or more years before they would need it. The Six-Step Success Formula the book contains helped me to realize that there was a way even for an uneducated lunkhead like me to make it like the big guys. I followed the success formula faithfully, and, lo and behold, my whole life turned around.

Two of my most useful tools in the book are the poem "My Wage" ("I bargained with Life for a penny...") and "If You Think You Are Beaten" ("Life's battles don't always go to the stronger or faster man..."). I truly believe that Dr. Hill has the same message the Bible has for us. It was just little easier for me to apply. I went on to build the largest cemetery organization in the country starting out from my basement on Concord Avenue in Anderson, S. C. In 1970, we sold 30 cemeteries to Service Corporation International, making it possible for them to become the largest funeral-cemetery company in the world. I served as President of their Cemetery Division for three years.

I'm now 82 years old, living comfortably on the shores of Lake Hartwell with my wife of 62 years.

  • Think and Grow Rich A Black Choice

    Think and Grow Rich: A Black Choice
    The result is inspiring, practical, clearly written, and totally workable. Use it to unlock the treasure you have always dreamed of--the treasure that at last is within your reach. From the Paperback edition.


  • Think and Grow Rich

    Think and Grow Rich
    Think and Grow Rich has been called the "Granddaddy of All Motivational Literature." It was the first book to boldly ask, "What makes a winner?


  • Think and Grow Rich

    Think and Grow Rich
    Here are money-making secets that can change your life. Inspired by Andrew Carnegie's magic formula for success, this book will teach you the secrets that will bring you a fortune. It will show you not only what to do but how to do it.


  • Napoleon Hill s Think and Grow Rich

    Napoleon Hill's Think and Grow Rich
    Karen McCreadie’s thoroughly up-to-date interpretation of Napoleon Hill’s Think and Grow Rich illustrates Hill’s thirteen principles of achievement with modern case studies and reviews of recent scientific research to enable 21st ...


  • Think And Grow Rich Extended Annotated Edition

    Think And Grow Rich! (Extended Annotated Edition)
    hand she pours out her treasure from a limitless fountain of rich inner energies. ... Steps to Riches described in this book offer the shortest dependable philosophy of individual achievement ever presented for the benefit Think And Grow Rich!


  • Earl Nightingale Reads b Think b b and b b Grow b b Rich b

    Earl Nightingale Reads Think and Grow Rich
    In this book he imparts that knowledge to you. Once you've read this book you will understand what gives certain people an edge over everyone else. By following the advice laid out clearly in this book you'll be the one with an edge.


  • Think Grow Rich

    Think & Grow Rich
    In this indispensable guide to prosperity, Sosa shares his inspiring story of achievement, as well as those of other respected members of the Latino community, including: • Alberto Gonzales, who rose from humble roots in San Antonio and ...


  • Maximizing Your Think and Grow Rich Experience

    Maximizing Your Think and Grow Rich Experience
    Using the “Master Mind Method” for delving into each of the powerful “Steps to Riches,” this ebook contains all the information you need not only to read the book,but also to understand it and apply it in your life.


  • The Think and Grow Rich Success Journal

    The Think and Grow Rich Success Journal
    With this book, they'll be able to retrain the mind to see prosperity every day, and create new habits of success that will yield long-term results.


  • Stickability

    Stickability
    Combining author Greg S. Reids modern business wisdom; interviews with numerous business celebrities, such as Steve Wozniak (cofounder of Apple), Frank Shankwitz (founder of the Make-A-Wish Foundation), and Martin Cooper (inventor of the ...


  • Creating Your Think and Grow Rich Master Mind

    Creating Your Think and Grow Rich Master Mind
    Finally, here is a practical and easy-to-follow guide to forming your own Master Mind.Bringing the ideas and instructions from Napoleon Hill’s writings together with modern-day experience, this ebook will help you determine:• What is a ...


  • Think and Grow Rich in Plain and Simple English

    Think and Grow Rich in Plain and Simple English
    Let BookCaps help with this new modern guide to Hill's classic work. The original work is included with BookCaps' detailed anaylsis with modern suggestions for how to apply the book today. We all need refreshers every now and then.


  • Practical Steps to Think and Grow Rich

    Practical Steps to Think and Grow Rich
    They do not sacrifice their lives to earn a living; on the contrary, they earn more than enough to fully enjoy their lives. What is their secret? Welcome to Practical Steps to Think and Grow Rich - The Secret Revealed by Napoleon Hill.


  • How Successful People Think

    How Successful People Think
    America's leadership expert John C. Maxwell will teach you how to be more creative and when to question popular thinking. You'll learn how to capture the big picture while focusing your thinking.


  • The New Think Grow Rich

    The New Think & Grow Rich
    You no longer have to be a white American male to achieve success..thus the language, quotes, examples and stories include, while retaining much of the familiar work, women, other races and nationalities.


  • Summary Think and Grow Rich

    Summary: Think and Grow Rich
    The must-read summary of Napoleon Hill's book: "Think and Grow Rich: The Way to Personal Achievement".


  • Big Dreams Think And Grow Rich For Kids

    Big Dreams' Think And Grow Rich For Kids
    Big Dreams' Think And Grow Rich For Kids is based off the valuable information that Napoleon Hill had shared with the world in 1937 after he interviewed over 500 wealthy men on the secrets to their success.


  • Grow Rich With Peace of Mind

    Grow Rich! With Peace of Mind
    In this exciting book, the renowned author of THINK AND GROW RICH, Napoleon Hill, reveals his latest discoveries about getting what you want--and making the most of it.


  • Think and Grow Rich for Women

    Think and Grow Rich for Women
    Praise for Think and Grow Rich for Women “This book is going to impact the lives of millions of women all over the world, and rightly so, as the principles that both Napoleon Hill and Sharon write about are universal and will work for everyone ...


  • Think Your Way to Riches Kids Style

    Think Your Way to Riches Kids' Style
    This is a Work Book for Children 12 and under and their parents Following the Principles of the Original ?Think And Grow Rich? by Napoleon Hill There will be a ?Free? CD that will accompany this book either attached or register at website


Rabu, 03 Agustus 2016

Download Link Raving Fans

Raving Fans

Author: Kenneth Blanchard
Publisher: Random House Audio; Abridged edition
ISBN: 0739309536
Language: English
Formats: Hardcover,Paperback,Audio CD, Abridged, Audiobook, CD,Unknown Binding,
Category: Books,Business & Money,Small Business & Entrepreneurship, FREE Shipping,




Told in the parable style of The One Minute Manager, RAVING FANS uses a brilliantly simple and charming story to teach listeners how to define vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a constant feature--not just another program of the month.

America is in the midst of a service crisis that has left a wake of disillusioned customers from coast to coast. RAVING FANS includes startling tips and innovative techniques that can help anyone create a revolution in any workplace--and turn their customers into raving, spending fans.

Told in the parable style of The One Minute Manager, RAVING FANS uses a brilliantly simple and charming story to teach listeners how to define vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a constant feature--not just another program of the month.

America is in the midst of a service crisis that has left a wake of disillusioned customers from coast to coast. RAVING FANS includes startling tips and innovative techniques that can help anyone create a revolution in any workplace--and turn their customers into raving, spending fans. Download Link Raving Fans

This book is written in "parable" or story telling format and is different to read for most people. If you have read the best seller One Minute Manager or Leadership and the One Minute Manager it is written in comparable form. I have read both of the prior books.
First off, the book basically talks about customer service (vs. goal setting & reward/punishment in the one minute manager) and how companies need to offer exemplary service to create Raving Fans, as the authors title it. I was simply hoping to get one good idea/thought out of the book and I did. It was EXCEPTIONALLY easy to read, as I read the 132 pages in about 2.5 - 3 hours total. The book has a lot of dead space and big font so you aren't getting tons of "filler." The authors try to focus on one business issue and address it succinctly.
This book is good and bad depending on what you expect to get out of it.
It is good because (1) anyone can read this book (2) customer service is horrible in today's environment so it is timely (3) The book provides great illustrations and (4) The authors get the point across.
Having said that, they never talk about the business implications of what the characters do. They say that customers love their service or product but they negate to talk about the cost implications. Business is about making money, not being loved by everyone. I love great service and all the frills but, at the end of the day, I have to make it worth the investment to the business owner.
Yes, our economy is very much about selling an experience to someone, but there are cost implications to having carpeted floors in grocery stores and full service gas stations that don't price their gas more expensively.

  • Raving Fans

    Raving Fans
    Raving Fans includes startling new tips and innovative techniques that can help anyone create a revolution in any workplace--and turn their customers into raving, spending fans.


  • Driving Loyalty

    Driving Loyalty
    In Driving Loyalty, you’ll get an inside look at how Enterprise began operating these three distinct brands in a way that ultimately led to rising profitability and some of the highest customer and employee satisfaction scores in the ...


  • Leading at a Higher Level Revised and Expanded Edition

    Leading at a Higher Level, Revised and Expanded Edition
    From start to finish, this book extends Blanchard's breakthrough work on delivering legendary customer service, creating "raving fans," and building "Partnerships for Performance" that empower everyone who works for and with you.


  • Lead with LUV

    Lead with LUV
    " She is Colleen Barrett, President Emeritus of Southwest Airlines. Lead with LUV is an extraordinary, wide-ranging conversation between Barrett and the legendary Ken Blanchard, author of The One Minute Manager.


  • Customers for Life

    Customers for Life
    Building on that solid foundation, this expanded edition features five completely new chapters, as well as significant additions to the original material, based on the lessons Sewell has learned over the last ten years.


  • High Five

    High Five!
    Through the story of Alan Foster, a workplace one-man band, High Five! identifies the four key ingredients of winning teams.


  • Tribes

    Tribes
    Describes how individuals can become successful leaders through passion and connection with an interested group, and provides real-life case studies that illustrate this method.


  • Whale Done

    Whale Done!
    He began to see the difference between "GOTcha" (catching people doing things wrong) and "Whale Done!" (catching people doing things right). In Whale Done!


  • The On Time On Target Manager

    The On-Time, On-Target Manager
    The On-Time, On-Target Manager is the story of Bob, a typical middle manager who puts things off to the last minute.


  • Driving Loyalty

    Driving Loyalty
    Turning Every Customer and Employee Into a Raving Fan for Your Brand Kirk Kazanjian ... All you have to do is type in the URL of the Web page you want the code to link to and the site will generate a unique QR code for you ... (You'll need to download a QR code reading app first, which can be readily found for free online.) ...


  • Ask The Counterintuitive Online Formula to Discover Exactly What Your Customers Want to Buy 8230 Create a Mass of Raving Fans 8230 and Take Any Business to the Next Level

    Ask: The Counterintuitive Online Formula to Discover Exactly What Your Customers Want to Buy… Create a Mass of Raving Fans… and Take Any Business to the Next Level
    ... sentiments, and the marketing language devised from the surveys affects customers' psychology and interpretation of a business's product. Thank you for purchasing this Instaread ebook Download the Instaread KEY TAKEAWAYS.


  • 101 Quick Tips

    101 Quick Tips
    Thismeans anyone receiving anemailwith animage in it hasto either preapprove the sender,orright clickthe blank box with the red xwhere the image shouldbe, to allow itto download. In this busy world welivein, unless someoneis a raving fan ...


  • PUSHing Profits

    PUSHing Profits
    When your app is ready to go, will you have people anxious to download it? Don't wait until that ... Give them special offers, information, and tips so they welcome your pushes, and you'll nurture a subscriber into a loyal, raving fan! Define Your ...


  • Pay No Attention to that Man Behind the Curtain

    Pay No Attention to that Man Behind the Curtain
    We can download music from a popular dance show or even make a request. ... They become a “raving fan,” willing to show off their iPhone to everyone, or proclaim to their Facebook friends that the best part of their day is the iced latté they ...


  • Power Stories

    Power Stories
    Download the templates, followthe instructions, emulate the examples. Connect the dots ... You want stories people will relate to, stories they are going to share, stories that build your business, convert sales and nurturealegionof raving fans.


  • Idea to App

    Idea to App
    If you find people who are interested in your app and get to betatest for free, then they will download your app when it is ... sorts of active and engaged users are a wonderful asset to your growing app company, and can turn into raving fans.


  • Mistakes Authors Make

    Mistakes Authors Make
    ... with the event promoter's permission, during their talk to send an ebook, valuable list or an audio download that supports the talk to the audience after the talk is over. ... The way you over deliver as a speaker ensures you create raving fans.


  • How to Write a Nonfiction Book

    How to Write a Nonfiction Book
    But if you consistently give readers something of interest they can use, they may become followers and raving fans. What are the top ten great blogs ... Go to each website, and download guidelines for submission. The questions you must ...


  • Rock to Riches

    Rock to Riches
    Or maybe it was a 3 Doors Down or Puddle of Mudd download in 2004. Regardless, the connection was made through the amazing product you were experiencing. Bands and ... watch what's going on around you, especially RAVING FANS 131.


  • Computerworld

    Computerworld
    We quickly become raving fans when somebody surprises us by treating us well. ... can use the company's parametric search engine to find the components that meet his specs, get pricing information and even download detailed drawings.